Shipping Policy
Shipping Policy
Order Processing Time
All orders at Museking Store are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking details.
Shipping Rates & Free Shipping Tier
Shipping charges for your order will be calculated and displayed at checkout based on your total order value (USD):
| Order Value (USD) | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| US$ 0.00 – US$ 56.99 | US$ 7.00 Flat Rate | 7 – 12 Business Days |
| US$ 57.00 and above | FREE Shipping (US$ 0.00) | 7 – 12 Business Days |
Tracking & Delivery Issues
Once your parcel is dispatched, tracking information will be updated within 24–48 hours. If you have not received your shipment within 15 business days of receiving your tracking email, please contact our support desk at service@skylinelim.com with your name and order number, and we will investigate for you.
What is neoprene?
Why does StrideOn use neoprene in its products?
Is neoprene waterproof?
Is neoprene easy to clean?
Does neoprene provide padding or protection for my belongings?
How does neoprene feel to the touch / against my skin?
Do StrideOn shoes with neoprene or other materials provide arch support?
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.