Shipping Policy
Shipping Policy
Order Processing Time
All orders at Museking Store are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking details.
Shipping Rates & Free Shipping Tier
Shipping charges for your order will be calculated and displayed at checkout based on your total order value (USD):
| Order Value (USD) | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| US$ 0.00 – US$ 56.99 | US$ 7.00 Flat Rate | 7 – 12 Business Days |
| US$ 57.00 and above | FREE Shipping (US$ 0.00) | 7 – 12 Business Days |
Tracking & Delivery Issues
Once your parcel is dispatched, tracking information will be updated within 24–48 hours. If you have not received your shipment within 15 business days of receiving your tracking email, please contact our support desk at service@skylinelim.com with your name and order number, and we will investigate for you.